Built with flexibility and advanced customization in mind, MPAI serves as a robust foundation for creating and deploying AI-driven chatbots, specialized “assistants,” and automated workflows—all within one cohesive system. Whether you’re looking to handle straightforward Q&A or build complex, enterprise-level integrations, MPAI provides the tools and architecture to shape your ideal AI solution.
Why Use MPAI?
- Scalable & Enterprise-Ready:
Designed to meet the needs of both mid-sized organizations and larger enterprises, MPAI scales effortlessly from simple pilot projects to high-volume, mission-critical deployments. - Customizable AI Solutions:
Tailor every aspect of your chatbot or assistant—from conversation flows to integrated data sources—so you can build exactly what your team and customers need. - Empowers Sales & Marketing:
Deploy intelligent chatbots that assist with lead generation, product recommendations, or personalized campaigns—allowing your commercial teams to innovate quickly. - Enhances Customer Experience:
Create specialized assistants that deliver real-time support, handle frequently asked questions, or guide users to the right products or services with precision. - Data-Driven & Secure:
MPAI’s architecture allows you to integrate with your existing systems securely, ensuring you maintain control over your data while benefiting from AI-driven insights.
Platform Overview
MPAI’s interface is organized into main sections listed on the left-hand side menu. Each section helps you build, manage, and refine your AI-driven solutions. Here’s a quick overview:
Dashboard
The Dashboard in MPAI provides a bird’s-eye view of your entire AI environment, including metrics for Chatbots, Assistants, Tasks, and Workflows. Here, you can track user engagement, average response times, and performance data for automated processes—making it easy to spot trends, address potential issues, and ensure everything runs smoothly.
Chat Agents
Under Chat Agents, you’ll find three core areas:
- Chatbots: Where you create and configure the main chat interfaces that users interact with. You can customize each chatbot’s appearance, greeting messages, and embed it on your website or other channels.
- Assistants: Specialized “sub-bots” that handle specific tasks, such as answering FAQs or recommending products. You can add multiple assistants under one chatbot, each with its own AI model and prompt settings.
- Conversations: A record of all user interactions. Here, you can review messages to understand common questions, troubleshoot any AI responses, and export conversation logs if needed.
Routines
This section of MPAI allows you to automate tasks and streamline behind-the-scenes processes. Here, you can set up and manage tasks—whether they’re scheduled jobs or triggered by specific events—with the flexibility to integrate with the external workflow tool n8n down the line.
Tasks and Workflows ensures repetitive tasks are handled automatically, saving time and reducing errors.
Data
The Data section is where you manage the information and assets that power your chatbots, as well as set up connections to other business systems. Because integrations are crucial for many organizations, MPAI includes flexible ways to link your AI solutions with CRMs, ERPs, and other platforms through "Functions". You’ll find:
- Product Feeds: A central location to store or sync product data, ensuring real-time details for recommendations or support.
- Files: Where you manage the documents your chatbots or tasks rely on to produce high-quality outputs.
- Functions: A place to add custom code or logic – often used to integrate with unique APIs or perform specialized tasks.
Next Steps
- Getting Started: Learn how to log in and create your first chatbot.
- Assistants: Dive deeper into how assistants work and how to add them.
- Workflows: Discover how to automate tasks and integrate with other tools.
If you have any questions or encounter any issues, check out our Troubleshooting & FAQ section or reach out to our support team.
- Seamless Interaction: MPAI uses cutting-edge AI to generate meaningful, intelligent responses, ensuring a smooth and engaging user experience.
- Customizable: The platform can be tailored to match your business's brand and requirements, thanks to its highly flexible frontend and backend.
- Smart Automation: MPAI automates complex workflows, from gathering website data to analyzing it, creating new content, or responding to user queries.
Key Features:
- Data Mastery: It collects and processes information from various sources, turning raw data into actionable insights.
- Integration Friendly: Easily connects with your existing tools and services to ensure a cohesive workflow.
- Blazing Fast Deployment: Built with modern technologies, MPAI supports smooth integrations and rapid development cycles.
Whether you're looking to improve customer engagement, streamline operations, or leverage data more effectively, MPAI is your all-in-one AI solution.